The customer’s perspective
Customer applications
Application experiences designed around customer interactions with the service.
FlyCool Ecosystem
Many touchpoints. One connected experience.
Customer and reseller applications, integrations and conversational touchpoints, presented as one ecosystem.
Inside the ecosystem
- Service areas
- Sales Customer Operations
- Developed for
- Customer operations and sales teams
- Connected scope
- Customer · Reseller · Integrations
The bigger picture
Designed around
the whole system.
Customers, resellers and operational teams experience different sides of the same service. The FlyCool ecosystem brings those touchpoints together through a family of applications and integrations.
Inside FlyCool Ecosystem
Distinct parts.
Shared purpose.
The commercial connection
Reseller applications
Dedicated application work for the reseller side of the ecosystem.
Connect the touchpoints
Integrations & conversation
Integrations and WhatsApp bot work connect additional interactions to the wider experience.
Related FlyCool applications are intentionally presented as one high-level ecosystem.
Thinking in systems
The value is in
the connections.
- Customer touchpoint
- Reseller experience
- Service integration
- Conversation
A view of the connected scope of FlyCool Ecosystem.
Your next chapter